Case Study
Reduction of Supply Chain Complexity Involving Slide Scanning Technology
Client
The Digital Pathology division of a world leading device manufacturer.
Challenge
The customer sought to meet a “time to view” key performance metric less than 90 seconds for its slide scanning software, to fulfill its brand promise. Two variations of the medical device required a customized PC, and the customer believed that two vastly different specifications would be required.
Solution
Dynamic researched and recommended a PC specification that addressed the “time to view” metric, in terms of physical dimensions and technical requirements. Dynamic also prepared a prototype, conducted testing and shared detailed testing results demonstrating that the same PC could be used for both variations of the medical device. The recommendation was accepted, and Dynamic supported its adoption through launch by providing documentation, dimensional results and first article samples.
Benefit
The customer achieved cost savings through reduction of supply chain complexity and met all the performance criteria.
What the client says...
“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer
These endorsements do not identify client names, to honor confidentiality agreements.
