Case Study
Providing and Managing Compliant and Optimized Digital Hardware
Client
A next-generation powerhouse family of systems, used for 200+ immunoassay and clinical chemistry tests.
Challenge
The client required alternative display options that matched exact specs while extending lifecycles, reducing product costs, and optimizing validation effort.
Solution
Dynamic proposed an alternate display that passed pre-validation testing. Sourcing an engineering-approved device through its research, qualification, and supply chain risk assessment processes, Dynamic delivered sample devices within 48 hours of request. The technical proposal provided comprehensive analysis documentation, including supply chain risk assessment, cost impact analysis and end-of-life roadmaps – giving the client complete visibility into potential supply risks, total cost of ownership, and lifecycle lengths, making the decision-making process as simple and clear-cut as possible.
Benefit
Dynamic’s fast response enabled the client to test and evaluate options quickly. Dynamic also obtained OEM commitment to additional safety certifications and extended five-year lifecycle guarantees and an estimated 50% price reduction.
What the client says...
“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer
These endorsements do not identify client names, to honor confidentiality agreements.
