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Case Study

Preventing Re-validations through Last-time Buys and Inventory Management

10 EOL and Lifecycle Management_Roche Millisect

Client

Manufacturer of an automated, high-performance tissue dissection system.

Challenge

The client’s system for molecular pathology had been validated and was nearing product launch when the product development team realized a key technical component connected to the device was nearing the end of its lifecycle. Introducing a next-generation or replacement part at this late stage would require re-validation — delaying the product launch.

Solution

Dynamic ensured that the customer had on-hand stock of the component by making a last-time buy of the entire stock available and holding the stock in its warehouse. Dynamic provided comprehensive research and recommendations for available replacement options that met specifications, and integrated those into the customer’s transition change management processes.

Benefit

The client was able to continue production of the pathology device without interruption. The client evaluated and tested the replacement and was able to seamlessly transition to the new component; eliminating the risk to revenue generation and supply availability.

What the client says...

“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer

These endorsements do not identify client names, to honor confidentiality agreements.