Case Study
On-spec, Compliant and Optimized Digital Hardware
Client
A market leading lab workflow solution.
Challenge
The client required a complex Bill of Materials that contained digital components from 12 OEMs. The components varied in lead times; were sourced from multiple geographic locations; and required integration into one finished product. The integration process required high-touch specialized technical configuration. Demand for the finished product was high volume, with no room for error.
Solution
Dynamic coordinated the varied lead times for all 12 component, ensuring availability for production. Components configured and integrated into the system on spec with 100% accuracy. The system was bundled, kitted and distributed, including specific end-user instructions with each instrument. Dynamic also managed the product lifecycle of each components so that the customer remained prepared for component transitions.
Benefit
Dynamic produced the finished product on spec and on time every month. Dynamic tightly managed the BOM and the finished product to FDA standards. There have been zero product defects since 2014 when Dynamic began providing the system.
What the client says...
“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer
These endorsements do not identify client names, to honor confidentiality agreements.
