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Case Study

Deployment of User-Ready IT Connected to an Enterprise Network

deployment-of-user-ready-It-scaled

Client

The nation’s largest Real Estate Investment Trust (REIT)

Challenge

As a result of continuous growth through expansion and acquisition, the client maintained a wide portfolio of real estate sites. They needed to quickly and efficiently implement digital innovations that delivered site specific endpoint configurations, improved their deployment speed, and reclaimed retired endpoints while maintaining data security.

Solution

Dynamic assisted in selection and testing of the required endpoints; staged and imaged the systems; maintained and managed on hand inventory; custom kitted and labeled the hardware, specific to each deployed site, and managed the reclamation and refurbishment of retired endpoints. Dynamic also managed critical EOL and endpoint transitions; provided a detailed component level supply chain risk scoring report, and negotiated pricing with the technology OEMs.

Benefit

The internal teams at the REIT were no longer burdened with management of the lifecycles of the IT hardware and software required at their resorts. This enabled the client to focus on continuous innovation for improved customer service. Additionally, worry-free deployment of digital components to varying locations — as a result of partnering with Dynamic — yielded an 80% reduction in cycle time. Dynamic’s supply chain management solutions also helped the client to reduce their defect rate and ensured a seamless customer experience.

What the client says...

“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer

These endorsements do not identify client names, to honor confidentiality agreements.