Case Study
Custom Sourcing to Mitigate Downtime and Failure
Client
A premier medical diagnostic device and workflow platform.
Challenge
The client required custom transformers as part of its solution. As a result of the pandemic, the custom transformer manufacturer experienced significant impact to its factory operations – presenting a high risk to the client’s ability to get their product to market.
Solution
Based on comprehensive data from its supply chain risk assessment, Dynamic evaluated key factors affecting the availability of the custom transformer. Implementing alternative sourcing strategies, Dynamic coordinated with the sub assembly parts manufacturers, negotiated priority production processing, bought supply ahead of time and expedited distribution. When the manufacturer returned to full operating capacity, there was sufficient supply available.
Benefit
Dynamic eliminated the risk of downtime and supply failure, enabling the customer to continue shipping its product without delay. Dynamic also introduced a reliable, innovative solution to mitigate future risk and to optimize cost savings, inventory availability and resources.
What the client says...
“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer
These endorsements do not identify client names, to honor confidentiality agreements.
