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Case Study

Component Sourcing and Deployment to Prevent Stockouts

2 Supply Chain _Roche Vantage

Client

Histology labs operated by a global medical device manufacturer.

Challenge

A digital tissue staining workflow solution included a complex Bill of Materials for specialized IT components. One of those components – a specialized printer– was constrained due to COVID; causing part shortages that were likely to result in a stock out situation.

Solution

Dynamic worked in close partnership with parts suppliers and the printer OEM, securing parts and the printers; in advance of the printers being produced, and without a customer purchase order. Dynamic also collaborated with the customer to buy the anticipated inventory, based on the customer’s forecast. Dynamic then arranged to warehouse/inventory the product as it became available.

Benefit

The customer was insulated from COVID-related supply chain disruptions based on Dynamic’s elimination stock out risk and long lead times. Dynamic also absorbed the costs of holding safety stock and simplified the customer’s order management process.

What the client says...

“Dynamic has been a valued and trusted partner for decades. Their deep understanding of technology is a tangible asset for their clients."
Partner Business Manager
“Dynamic provides a comprehensive portfolio of leading solutions and services to meet the evolving needs of any client for any market. We are proud to partner with them."
Senior Manager - Named Accounts
“I received my devices, and was up and running in record time. Your process works great! Nice work on everything. This process is very efficient and incredibly easy to operationalize a new device."
Chief Technology Officer
“I want to express my personal appreciation for all of your help Thank you for everything you're doing for us. We're truly grateful."
Senior Vice President - Information Systems
“Communication, flow and response time are really good. I appreciate their willingness to learn our internal product lifecycle process. I always feel an intent to do the right thing from Dynamic."
Senior Manager of New Product Introductions
“Our EOL management has improved drastically with Dynamic's 24 hour notification of parts going EOL, and with monthly reviews of action items. Their customer portal with real-time data is also very helpful."
Senior Manager - Direct Procurement
“Dynamic has gone above and beyond to communicate critical issues, to understand our processes and procedures, and to comply accordingly."
Director of Instrumentation Software Development
“I believe this is the first time that I have ever received a supply chain risk assessment like this from any supplier."
Senior Procurement Manager - Direct Electronics
"Dynamic provided the exact combination of technology and non-technology-related components required. The risk of downtime and failure was mitigated by tightly managing the BOM and ensuring FDA standards to optimize the supply chain. There have been zero product defects since the product launch in 2014."
Medical Device Manufacturer

These endorsements do not identify client names, to honor confidentiality agreements.